Privacy policy
Draft — pending Tom’s approval
This policy describes the proposed data handling for CLW Automotive Co., Ltd. Enabled tools depend on site configuration and your choices. Inquiry submissions are enabled; optional tracking tools depend on the current site configuration.
Data we collect
Inquiry fields: country, WhatsApp number or email, intended use, requested crane size and vehicle, language and source page. Campaign identifiers may include UTM values, gclid and fbclid. With marketing consent, Meta browser identifiers fbc/fbp may be included. Security checks may process technical information needed to prevent abuse.
Why we use it
To answer vehicle inquiries, review configurations, prevent spam and follow up on your request. Optional analytics helps us improve the website. Optional marketing measurement links ad visits and confirmed form receipts; a click is not proof of a qualified customer.
Cookies, pixels and recordings
Essential functions include saving your cookie choices and keeping first-visit source information in the browser session. Google analytics is controlled by the analytics choice; advertising is controlled by the marketing choice. Meta Pixel and server-side Conversions API are marketing tools. Microsoft Clarity may capture interaction recordings and heatmaps only after marketing consent; inquiry forms are masked. You can change choices through Cookie settings in the footer.
Service providers
Depending on the configuration, Cloudflare may host the site, store inquiries and provide Turnstile verification and Web Analytics; Google may provide Tag Manager and analytics/advertising measurement; Meta may receive consented advertising events; Microsoft may provide Clarity; Feishu/Lark may deliver internal inquiry notifications. Contact information must not be included in analytics events or notification summaries. Providers may process data in countries other than yours.
Retention
The proposed retention period for inquiry records is 24 months after the last relevant inquiry activity, subject to applicable legal requirements. First-visit attribution is held for the browser session. Cookie choices are stored in your browser until changed or cleared.
Draft — pending Tom’s approvalYour choices and rights
Depending on applicable law, you may request access, correction, deletion or restriction of your personal data, and withdraw consent for optional tracking. Withdrawal does not undo processing already lawfully performed. To exercise a right, use a confirmed contact channel listed on this website.
Contact
Responsible brand: CLW Automotive Co., Ltd.